Our Mortgage Surgery is designed to create more efficient decision making.
While many cases satisfy policy, there will always be some more complex applications. Our telephone and field-based Business Development Managers meet with a team of Senior Underwriters. During the meeting, they can put forward your client’s complex cases, which fall outside of lending policy.
As a manual underwriting Society, the benefits of this mean we can look at applications on a case by case basis.
All this can be done before you even submit a DIP. Simply call the Intermediary Help Desk on 0121 521 4000 to discuss your clients needs, they can then take it to the next Mortgage Surgery meeting to get an initial decision for you.
Call us today to discuss your case
Our lines are open:
Monday - Friday: 9:00 - 17:00
Saturday - Sunday: Closed
*Calls from landlines are charged at the standard rate. Calls from mobiles may vary.