Financial difficulties

If you're having trouble paying your mortgage it's important you let us know as soon as possible, the sooner we know the sooner we can help you. If you are worried about future payments get in touch so we can talk about your options. Speaking with us will not affect your credit report and we may be able to help you at this difficult time.

Our dedicated team are here to guide you through this period and do everything they can to help. You can contact them on 0121 521 4089 or by completing our call back form.

The Building Societies Association and the Money Advice Service have teamed up to publish a booklet detailing what you should do if you experience problems paying your mortgage and how we can help you. To view this leaflet please click here.

The Financial Conduct Authority have also produced some information sheets which can be viewed below.

Money Advice Service

At the Tipton, we are committed to supporting our customers who experience money worries.

Whilst we are doing all we can to help our customers, we recognise there may be other debts that you need help and advice with. We have therefore partnered with The Money Adviser Network who offer free advice backed by the Money Advice Service. The advisers behind the network offer independent and impartial money and debt advice over the phone or online.

If you would like to speak to The Money Adviser Network please follow this link to provide your contact details in confidence so you can be connected with a qualified and regulated money adviser.

If someone is controlling your money, you may be experiencing financial abuse. UK Finance have put together a leaflet to provide you with general information, which can be found below.